Digital Da’wah and Islamic Counseling
Challenges, Innovations, and Future Prospects in The Era Of Society 5.0
Abstract
The rapid development of digital technology has transformed how Islamic preaching (da’wah) and counseling are conducted, accessed, and perceived in contemporary society. From mosque-based sermons and face-to-face counseling sessions, these activities have evolved into digital practices mediated by social media platforms, mobile applications, and artificial intelligence (AI). This study aims to analyze the transformation, challenges, and future prospects of digital da’wah and Islamic counseling in the modern era. Using a qualitative descriptive approach with the library research method, this study collects and analyzes data from books, journal articles, and credible electronic sources related to Islamic communication and digital counseling. The results show that digital transformation provides extensive opportunities for accessibility, creativity, and interactivity in disseminating Islamic messages and offering psychological guidance. However, it also presents significant challenges, including technical limitations, ethical issues, reduced emotional connection, misinformation, and the influence of social media algorithms. Despite these challenges, digital da’wah and counseling have great potential to build inclusive, humanistic, and value-based communities. The integration of Islamic ethics such as amanah (trust), hikmah (wisdom), and akhlaq (morality) with technological literacy, artificial intelligence, and big data analytics is essential to ensure that digital religious communication remains authentic and spiritually meaningful. Therefore, this study concludes that digital da’wah and counseling are not only adaptive responses to technological change but also strategic efforts to strengthen faith, psychological well-being, and moral civilization in the era of Society 5.0.
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